#3 Premium

Owner notes

8 Things to Know Before Buying Smart #3 in Hong Kong

Based on real owner experiences and reviews

1. 01

   The #3 sits lower than the #1, which noticeably reduces body roll. Acceleration is smooth and cornering feels composed at everyday speeds. On winding mountain roads, the crossover height still shows its limits under harder driving.

2. 02

   Resale values have dropped quickly. One owner who bought at launch reported losing around HK$40,000 in value within a few months. Subsequent price cuts driven by increasing competition from other EV brands have made this worse.

3. 03

   The panoramic glass roof has no built-in sun shade and lets in full sunlight. Even in early autumn, the cabin feels stuffy when first getting in. In Hong Kong's summer months, expect significant heat buildup before the air conditioning catches up.

4. 04

   Zung Fu, Smart's sole dealer in Hong Kong, draws consistent complaints about both pre-sales responsiveness and after-sales service quality. Multiple owners report frustrating experiences across the full ownership journey.

5. 05

   The rear floor is completely flat, making it genuinely comfortable for three passengers across the back. For families considering the #3 over the smaller #1, this is a meaningful practical difference.

6. 06

   Smart does not offer a mobile app in Hong Kong. There is no way to remotely check charging status, pre-cool the cabin, or locate the car from a phone. For owners without home charging, this makes planning public charging sessions less convenient.

7. 07

   Regenerative braking at the lowest setting feels natural, but switching to medium or high causes the car to decelerate abruptly. Most owners leave it on the lowest setting for a smoother daily drive.

8. 08

   Early production units experienced electric door handle failures, with multiple cars affected in the first batch. Worth checking build date and whether the issue has been addressed on newer units.

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